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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Denise Holmes

Denise Holmes

October 16, 2025

5  out of  5
rating by Denise Holmes
"StateFarm is it, they answer the phone and provide wonderful assistance. They accepted me back and provided great coverage for a great price!"
We responded:
"Thank you, Denise! I'm happy to hear that you received excellent assistance and coverage at a great price. Our team is dedicated to providing top-notch service, and it's wonderful to know we could welcome you back. Let us know if there's anything else we can do for you!"
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Philip Herrera

October 14, 2025

5  out of  5
rating by Philip Herrera
"So easy to work with. I needed a tow a few weeks back and didn’t realize I had roadside assistance. No problem! I just submitted the receipt and am being reimbursed. No fuss. Great prices. Timely service"
We responded:
"Philip, thank you for sharing your experience! I'm happy to hear that the process was smooth and that you were able to get reimbursed without any hassle. It's great to know you're satisfied with our service and pricing. If you ever need anything else, feel free to reach out!"
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Dahna Willis

October 13, 2025

5  out of  5
rating by Dahna Willis
"Kudos and gratitude to Dylan Stubblefield for his professional expertise and respectful assistance in helping me to switch my auto insurance to State Farm. Price gouging by my previous provider sent me researching for both high quality coverage and an affordable viable option. I could not be more pleased…I am a senior citizen living in a fixed income and will realize nearly $1500 annual savings by choosing State Farm:)"
We responded:
"Dahna, Thank you for sharing your experience! I'm glad Dylan was able to assist you with switching your auto insurance to State Farm. It's wonderful to know that you're satisfied with the coverage and the savings you'll be realizing. We understand how important it is to find quality insurance at an affordable price, especially on a fixed income. If you have any further questions or need assistance in the future, our office is here to help. - Zach Plackemeier - State Farm Insurance Agent, Saint Charles, MO"
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Doug Wollgast

October 7, 2025

5  out of  5
rating by Doug Wollgast
"Great agency! Always help out when needed."
We responded:
"Thank you, Doug! I'm happy to know that you find our team helpful whenever you need assistance. We’re committed to providing excellent service. Let us know if there's anything else we can do for you!"
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K S

October 3, 2025

5  out of  5
rating by K S
"Excellent insurance agent. Great customer service. Inn"
We responded:
"Thank you, K S, for your wonderful feedback! I'm happy to know you had a great experience with our customer service. If you ever need anything else, feel free to reach out!"
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Angela Smith

October 1, 2025

5  out of  5
rating by Angela Smith
"Frankie is amazing!!!!"
We responded:
"Angela, thank you for your wonderful feedback! I'm happy to hear that Frankie made such a positive impression. Our team is dedicated to providing exceptional service, and it's great to know we're meeting that goal. Let us know if there's anything else we can assist you with!"
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Iune Bloemer

September 30, 2025

5  out of  5
rating by Iune Bloemer
"Always helpful and polite"
We responded:
"Thank you! I'm happy to know you find our team helpful and polite. We’re committed to providing excellent service. Let us know if there's anything else we can assist you with!"
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l p

September 26, 2025

5  out of  5
rating by l p
"State Farm is an amazing insurance company and the staff is always very friendly and helpful. I have several policies with them and I haven’t been disappointed yet. Thanks guys for all you do!"
We responded:
"Thank you, l p, for your wonderful feedback! I'm happy to know that our team has been friendly and helpful with your policies. We appreciate your trust and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Kimberly A (Kimberly's Main)

Kimberly A (Kimberly's Main)

September 25, 2025

5  out of  5
rating by Kimberly A (Kimberly's Main)
"Thank you, Zach, for taking the time to go over my policies. Big shout out to Ms. Dana for all her help this year!! She’s amazing"
We responded:
"Thank you, Kimberly! I'm happy to know that you appreciated the time spent reviewing your policies. Ms. Dana is indeed a valuable part of our team, and I'm glad she could assist you so well this year. If you have any more questions or need further assistance, feel free to reach out!"
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Antwon Williams

September 25, 2025

5  out of  5
rating by Antwon Williams
"I have nothing but wonderful words for Zach & Mike. They helped me with auto, life & homeowners. They also are men of their word. If they say they'll call you back, they do!!!"
We responded:
"Pleasure to help you! Thank you Antwon."
Profile photo of Nonnel Galaviz-Johnson

Nonnel Galaviz-Johnson

September 25, 2025

5  out of  5
rating by Nonnel Galaviz-Johnson
"My family recommended me to seek car insurance at this location after recently moving back from Florida. I worked with Amber who managed to get me incredible coverage at a price that feels fair, especially in this market. Amber is both a good listener and steadfast at her job- making my transition over to MO car insurance seamless. I will continue working with her and her office for their outstanding customer service and personalized care"
We responded:
"Hello, Nonnel! Thanks so much for sharing that Amber was able to help you find auto insurance that feels fair after your move back to Missouri. She takes pride in listening closely and guiding our customers through the process, so it’s rewarding to hear that her approach made your transition easier. We’re happy to know you felt supported every step of the way and that her attention to detail stood out to you. It means a lot that you plan to continue working with Amber and our Saint Charles office. We're honored to have you with us and appreciate you taking the time to share your experience."
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Nilkumar Thanki

September 23, 2025

5  out of  5
rating by Nilkumar Thanki
"The staff has been great to work with and answer to questions very quickly"
We responded:
"Thank you, Nilkumar! I'm happy to hear that our team has been helpful and responsive to your questions. We’re committed to providing excellent service and are always here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Larry Woods

Larry Woods

September 23, 2025

5  out of  5
rating by Larry Woods
"I’ve had such a wonderful experience with Zach Plackemeier State Farm Insurance Agency. Amber is amazing, she’s so knowledgeable and always makes sure to follow up and follow through. I really appreciate how professional, responsive, and caring the whole team is. They truly make insurance easy and stress free!"
We responded:
"Thank you, Larry! I'm happy to hear about your wonderful experience with our team. Amber and the rest of us are dedicated to making insurance easy and stress-free for you. We appreciate your kind words and look forward to continuing to serve you. Let us know if there's anything else we can do for you!"
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Barb Hagan

September 22, 2025

5  out of  5
rating by Barb Hagan
"Nikki and Dana are two of the best State Farm employees ever. I have been with them for many years and followed them to Zach Plackemeier's office after the tragic death of my former agent and friend Jeff Strickland. They are the reason I have stuck with State Farm. They always provide top notch, caring and personal service. What an asset they both are to the company!"
We responded:
"Thank you, Barb, for your feedback! I'm happy that Nikki and Dana have made such a positive impact on your experience with us. They are a great part of the team! If there's anything else we can do for you, just let us know!"
Profile photo of Damitra Spain

Damitra Spain

September 12, 2025

5  out of  5
rating by Damitra Spain
"Excellent. The staff is friendly and always there to take care of my needs I have my whole family under State Farm. They’re like family always pleasant and I appreciate them. I recently had a claim out it was very fast and easy very grateful. Thank you!!!"
We responded:
"Damitra, thank you for your wonderful feedback! I'm glad to hear that our team feels like family to you and that we can take care of your needs. We appreciate having your whole family with us! If there's anything else we can do for you, just let us know."
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Ali Bazargani

September 11, 2025

5  out of  5
rating by Ali Bazargani
"Mrs. Dana, Megan, ....and everybody at this office are great and trustworthy with ethics. These group and their great customer services are the main reason that I have chosen so to stay with the State Farm ."
We responded:
"Ali, thank you for your wonderful feedback! I'm happy to hear that Dana, Megan, and the rest of our team have made a positive impact. We’re committed to providing excellent service and appreciate your trust in us. Let us know if there's anything else we can assist you with!"
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Peter König

September 10, 2025

5  out of  5
rating by Peter König
"Helpful. Reliable. Friendly. Awesome!"
We responded:
"Thank you, Peter! I'm happy to know you found our service helpful and friendly. Your feedback means a lot to us. Let us know if there's anything else we can do for you!"
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Shannon Russ

September 9, 2025

5  out of  5
rating by Shannon Russ
"Working with State Farm is a pleasure they are quick and efficient. They take care of us, and we really appreciate them."
Profile photo of Ben Decker

Ben Decker

September 5, 2025

5  out of  5
rating by Ben Decker
"They are a delightful and helpful bunch also beat out prices of all other insurance companies for full coverage and homeowners"
We responded:
"Thank you, Ben! I'm glad to hear that our team was able to provide you with both excellent service and competitive pricing. We appreciate your trust in us for your insurance needs. If there's anything else we can assist you with, just let us know!"
Profile photo of Lori Browning

Lori Browning

September 5, 2025

5  out of  5
rating by Lori Browning
"Zach and his team are top notch. I have had my insurance with them for over five years and they never disappoint. They are always friendly, accommodating, prompt and helpful. State Farm’s rates are very competitive and between the two you can’t go wrong."
We responded:
"Thank you, Lori! I'm happy to know you've had such a positive experience with our team over the years. We strive to provide friendly and helpful service, and it's great to see that reflected in your feedback. If you ever need anything, just let us know. Thanks for being with us!"
Profile photo of Dan O'Neill

Dan O'Neill

September 5, 2025

5  out of  5
rating by Dan O'Neill
"10/10 experience! Franci was super helpful today and every experience previously has been awesome."
We responded:
"Thank you, Dan! I'm happy to hear that Franci has been consistently helpful and that you've had such positive experiences with us. We appreciate your feedback and look forward to continuing to provide you with great service. Let us know if there's anything else we can do for you!"
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Daniel Darnell

September 5, 2025

5  out of  5
rating by Daniel Darnell
"Very knowledgeable team, always helpful!!"
We responded:
"Thank you, Daniel! I'm happy to hear that you find our team knowledgeable and helpful. We strive to provide the best service possible. If you ever need anything else, feel free to reach out!"
Profile photo of June Mallon

June Mallon

September 4, 2025

5  out of  5
rating by June Mallon
"The staff is always quick to answer questions and take care of needed changes. Thanks for the great service every time I have called."
We responded:
"Thank you, June! I'm happy to know that our staff has been responsive and helpful with your questions and changes. We appreciate your support and are here whenever you need us. Let us know if there's anything else we can do for you!"
Profile photo of Sarah Kraushaar

Sarah Kraushaar

September 4, 2025

5  out of  5
rating by Sarah Kraushaar
"Megan was very professional and got me a great rate! Definitely recommend if your shopping for insurance."
We responded:
"Thank you, Sarah! I'm happy to hear that Megan provided you with excellent service and a great rate. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Deja McGhaw

September 4, 2025

5  out of  5
rating by Deja McGhaw
"My husband and I have been with Statefarm for years. When we have issues everyone is always very friendly and helpful! We have our auto and home insurance with them and we are satisfied!"
We responded:
"Thank you, Deja, for your wonderful feedback! I'm glad to hear that you and your husband have had such positive experiences with our team. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"