State Farm® Insurance Agent Zach Plackemeier
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Penny Hurt
April 8, 2026
5
out of
5
rating by Penny Hurt
"Nikki Dietz in the office is amazing . She remembers every client and facts about the family . she a real people person. On top of her ability and knowledge of the business."
We responded:
"Thank you for your wonderful feedback, Penny! I'm delighted to hear that our team's personal touch and expertise have made such a positive impact. We truly value their dedication to our customers. If you ever need anything else, feel free to reach out!"
Kathleen Carpentier
April 8, 2026
5
out of
5
rating by Kathleen Carpentier
"Zach and the employees in his office are extremely customer oriented! They are knowledgeable and truly take care of their customers! I highly recommend Zach and his team!!"
We responded:
"Thank you, Kathleen! I'm happy to hear that you appreciate the dedication and knowledge of our team. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Sean Dietz
April 8, 2026
5
out of
5
rating by Sean Dietz
"Cutsomer service is the best. They are so nice and helpful!"
We responded:
"Thank you, Sean! I'm happy to hear that you found our customer service to be top-notch. Our team is dedicated to being friendly and helpful, and your feedback means a lot to us. If you ever need anything else, feel free to reach out!"
Rene' Baumgartner
April 7, 2026
5
out of
5
rating by Rene' Baumgartner
"Matt at this State Farm office helped me save money on my home, auto, and life insurance policies, and I couldn’t be happier! Nikki also took the time to review my auto policy at renewal and made sure everything was exactly what I needed!! True customer service is so hard to find these days, but this team truly delivers. They are knowledgeable, helpful, and genuinely care about their clients. I highly recommend them!"
We responded:
"Thank you, Rene', for the fantastic rating! I'm glad you're satisfied with the service provided by our office. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Robert Pierce
March 26, 2026
1
out of
5
rating by Robert Pierce
"When I dealt with Zack in Florissant. They were not very good."
We responded:
"Robert, thank you for your feedback. I'm sorry to hear about your experience in Florissant. I would like to understand what went wrong and see how we can make things right. Please feel free to reach out to our office directly so we can address your concerns. We're here to help!"
Jay Cooler
March 5, 2026
5
out of
5
rating by Jay Cooler
"I am so impressed with their efficiency.They have been maintaining my policies for years now.My only regret is that I didn't meet them sooner"
We responded:
"Thank you for the review."
Blake Bredensteiner
February 26, 2026
5
out of
5
rating by Blake Bredensteiner
"Zach and team are always responsive and willing to help - whether it’s a claim or updating a policy. I cannot recommend them enough!"
We responded:
"Blake, thank you for your fantastic feedback! I'm happy to know that our team has been responsive and helpful with your needs. We’re always here to assist with any insurance questions or updates you might have. Let us know if there's anything else we can do for you!"
CPR LOCKSMITH (Carlos)
February 24, 2026
5
out of
5
rating by CPR LOCKSMITH (Carlos)
"Zach is the man Best insurance office to deal with they are very friendly"
We responded:
"Carlos, thank you for your fantastic feedback! I'm happy to know you find our office friendly and enjoyable to work with. If you ever need anything else, feel free to reach out!"
N Z (BeefyHen)
January 22, 2026
5
out of
5
rating by N Z (BeefyHen)
"Zach are his team are great. They are always very punctual and provide great clarity and recommendations on policies. They are very easy to get a hold of and help thoroughly review our policies every year. Price point is a lot better than most places I've researched. I would highly recommend them."
We responded:
"Thank you! I'm happy to hear that you appreciate our punctuality and the clarity we provide on policies. It's great to know that our team is accessible and thorough in reviewing your policies annually. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Zam Zam
January 14, 2026
5
out of
5
rating by Zam Zam
"These guys are very professional and patient"
We responded:
"Thank you! I'm happy to know that you found our team professional and patient. We strive to provide the best service possible. If you have any more questions or need assistance, feel free to reach out!"
Brenda Romey
January 14, 2026
5
out of
5
rating by Brenda Romey
"I came to State Farm from AAA. STATE farm has saved me lots of money. I have excellent coverage and the reps are most exceptional. The reps are always pleasant, helpful, knowledged and available!!! I love State Farm. I needed a tow and surprisingly my tow showed up in less than an hour. AAA has left me waiting for tows more than 6 hours on several occasions. Thank you State Farm for excellent service."
We responded:
"Thank you, Brenda, for sharing your experience! I'm happy to hear that you're satisfied with the coverage and service from our team. It's great to know that we could assist you promptly. If there's anything else we can do for you, just let us know!"
Gerry Ormerod
January 13, 2026
5
out of
5
rating by Gerry Ormerod
"Matt was so easy to work with; he helped me transfer my auto insurance to State Farm with only a phone call. It went very smoothly. Matt is very personable, friendly, and knowledgeable. Thank you, Matt, for all your help."
We responded:
"Thank you, Gerry! I'm happy to hear that Matt made your transition to State Farm so seamless and pleasant. Our team takes pride in providing knowledgeable and friendly service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Denise Boewer
January 1, 2026
5
out of
5
rating by Denise Boewer
"I had the best experience working with Franci. She was incredibly helpful from start to finish and I would recommend her to anyone looking for coverage!"
We responded:
"Thank you for your review, Denise! I'm happy to hear that Franci provided such helpful service throughout your experience. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Jordyn Krakoviak
January 1, 2026
5
out of
5
rating by Jordyn Krakoviak
"Franci was amazing to work with!!"
We responded:
"Thank you, Jordyn! I'm happy to hear that Franci provided such a great experience. Our team is dedicated to delivering excellent service, and it's wonderful to know Franci made a positive impact. Let us know if there's anything else we can assist you with!"
Julie Boewer
January 1, 2026
5
out of
5
rating by Julie Boewer
"Franci was great to work with. Kind and knowledgeable"
We responded:
"Thank you, Julie! I'm happy to hear that Franci provided you with kind and knowledgeable service. Our team is dedicated to offering the best experience possible. If you have any more questions or need assistance, feel free to reach out!"
Katelyn Boewer
January 1, 2026
5
out of
5
rating by Katelyn Boewer
"France provided excellent customer service"
We responded:
"Thank you, Katelyn! I'm happy to hear that France delivered excellent service. Our team is dedicated to providing the best experience possible. If you need anything else, feel free to reach out!"
Addison Holzmeyer
January 1, 2026
5
out of
5
rating by Addison Holzmeyer
"Frankies customer service is 5 stars"
We responded:
"Thanks for the review, Addison! Thank you for choosing us for your auto and homeowners insurance. We look forward to being your local St Charles, MO insurance agency! "
Cindy Ruchalski
December 31, 2025
5
out of
5
rating by Cindy Ruchalski
"Francine is always willing to help resolve any questions we may have. She is a kind and courteous and definitely an asset to your agency."
We responded:
"We love seeing five-stars, Cindy! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
Alex s
December 27, 2025
1
out of
5
rating by Alex s
"I requested that Zach switch my policy to a different agent 60+ days ago. Since then I have NOT been switched to the new agent & I have had my bill DOUBLED. It feels like he did this on purpose because he wanted to make as much as he could off of me before I left. Everytime I have asked to speak to him his assistant redirects me. Whenever I finally got to confront him about this he chalked it up to a miscommunication. You can’t miscommunication CLEAR REQUESTS via email. Poor work ethic and LAZYness is the culprit here. If you’re going to blame your assistants then you need to train them better and over see them longer before letting them handle your business. If you choose not to do that then it’s called being LAZY."
Dam Floor Care LLC
December 23, 2025
4
out of
5
rating by Dam Floor Care LLC
"My agent Zach has a great office that are very friendly and make every easy for us!"
We responded:
"Thank you! I'm glad to hear that you find our office friendly and accommodating. We always aim to make things as easy as possible for you. If there's anything more we can do, just let us know!"
kevin schisler
December 22, 2025
5
out of
5
rating by kevin schisler
"The fabulous ladies in front are more than helpful!"
We responded:
"Thanks Kevin!"
Lori McLeod
December 22, 2025
5
out of
5
rating by Lori McLeod
"Great service and wonderful staff!"
We responded:
"Thank you, Lori! I'm happy you enjoyed our service and found our team wonderful. We’re always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Clayton Sides
December 19, 2025
5
out of
5
rating by Clayton Sides
"Great people"
liz beatman
December 17, 2025
5
out of
5
rating by liz beatman
"They are so accommodating. They are always there when I need them. Always available to answer questions. They genuinely care about their clients. Best State Farm I have ever had. You should definitely call them. They will pick up, because they always do. :)"
We responded:
"Thank you, Liz! I'm really happy to hear that you feel well-supported and valued by our team. Your kind words about our availability and dedication mean a lot to us. If you ever have more questions or need assistance, don't hesitate to reach out. Thanks for choosing us!"
El Bee
December 16, 2025
5
out of
5
rating by El Bee
"I always enjoy my interactions with the folks at this office! They are always so helpful and pleasant, plus they always work with me on my billing and any issues I may have. I'm very grateful for their assistance"
We responded:
"Hey, El Bee! Thank you for sharing your experience. We’re happy to hear that our team has been helpful and pleasant, and that we could assist with your billing and other needs. We really appreciate your continued support and trust in our office."